Support, rollout, and license help
Use this page when your team needs help with the 30-day trial, license activation, billing changes, or rollout planning across an Azure DevOps organisation.
Start the trial
Install from the Azure Marketplace to begin the 30-day free trial automatically.
Open Marketplace →Billing and pricing
Review Team, Business, and Premium plans and pick the right seat count for your team.
View pricing →Support requests
Submit a support request and our team will respond within one business day, Monday to Friday 9 AM–5 PM Pacific Time.
Submit a request →Common rollout questions
How do I enter my license key?
Open Agile Analytics inside Azure DevOps, go to Settings, open License, paste the key from your email, and activate.
My trial expired. How do I reactivate?
Purchase a subscription, then enter the license key on the lock screen or in Settings. Your data stays intact and access returns immediately.
How does pricing work now?
Agile Analytics is licensed per Azure DevOps organisation with seat-based plans: Team ($25/month, 2 seats), Business ($100/month, 6 seats), and Premium ($2,000/year, unlimited seats). Every plan includes every feature for one Azure DevOps organisation.
Can we switch plans?
Yes. Contact support to move between Team, Business, and Premium. Stripe handles pro-ration automatically.
What should buyers review before rollout?
Use pricing, install, security, and support together so procurement, admins, and delivery leads all understand the trial, activation, and rollout steps.